Customers receiving bills after March 21 will get a new look to their bills. Skagit PUD launched a new customer billing system in March. Customers will now see a Water Use History table that provides more detailed information about water usage. Gone is the water use graph.
With the upgrade, customers will also be assigned new account numbers. Customers wishing to pay online must use their new account number to login, which are on all bills received after March 21. Otherwise, during the transition, customers will need to call in and request their new account number. Online payment and bill history information is in the process of being updated.
Thank you for your patience during this system upgrade.