Customer Call Handling During Countywide Flooding Emergency

Posted Monday, November 15, 2021

Skagit PUD is preparing to deal with the potential of widespread flooding in Skagit County and the impact on our operations. The PUD is planning for road closures and service interruptions while working with other local agencies to ensure continuity of service. At this time, we are experiencing high call volumes. We ask customers not to call our main telephone line regarding basic account details unless facing an emergency. We anticipate the Customer Service department returning to regular operation once flooding resides. Thank you for your patience.