Helping With Hardships

Posted Tuesday, March 24, 2020

Gov. Jay Inslee has issued a temporary "stay-at-home" order directing Washingtonians not to leave their homes — unless for crucial activities — in order to slow the spread of COVID-19, the disease caused by the novel coronavirus. Skagit PUD knows our community’s necessary response to COVID-19 will lead to economic hardships. 

That’s why Skagit PUD has suspended all water shut-offs due to delinquent payment to ensure all customers have access to their drinking water.

As always, customers who are concerned about being able to pay their bill should contact the Skagit PUD Customer Service team at (360) 424-7104, Monday - Friday, from 8 a.m. to 5 p.m.

The Customer Service team is experienced in working with customers to evaluate options, like payment plans, waiving late fees, delaying water turn-offs or connecting the customer with other resources.

PIPE REPAIRS & MAINTENANCE

Skagit PUD’s field crews will continue maintaining and repairing the infrastructure that supports the water system, including responding to main breaks and managing reservoirs. This means our crews will still need to be in the street so we can continue to deliver a reliable supply and we ask that the public give our operations crews the space they need to safely accomplish their work.